Beluna is a flexible workspace that offers a natural and creative space with a modern design aesthetic and boutique style services, allowing businesses and entrepreneurs the flexibility to grow in a diverse, engaged community.
Primary Responsibilities:
- Provide exceptional customer service to all members, customers, and visitors. Be the initial point of contact for visitors and customers at the reception area and common space, providing excellent levels of presentation inside the workplace
- Interact with all current members and possible new customers to establish and expand positive customer connections by learning about them and their needs as a business
- Ensure that all day-to-day member demands and complaints are promptly addressed in order to ensure the smooth operation of the workplace and the satisfaction of all members. Keeping space clean and tidy, replacing and fixing any furniture that needs it.
- Whenever necessary, assist with sales and viewings of the workspace both proactively and at the Community Manager's request.
- Work closely with the Director and support with events, community management
- Gain a thorough understanding of all our memberships, offerings, promos and up sell to new customers
- Work closely with our cafe team - we are a small family style workplace, team work and supporting each other is vital.
- Motivated, loyal and flexible - most of all friendly and welcoming
Desired Experience:
- Minimum of 2 years in a customer facing role
- Fluent in spoken and written English
- Confident in speaking with customers and team members
- Reliable, trustworthy
Job Types: Full-time, Contract
Contract length: 12 months
Salary: Rp3,000,000 - Rp5,000,000 per month
Ability to commute/relocate:
- Ubud: Reliably commute or planning to relocate before starting work (Required)
Education:
- SMA/SMU/SMK (Preferred)
Experience:
- Receptionist: 2 years (Preferred)
Language:
- English (Required)
