An exciting opportunity has arisen to join Elizabeth Ward at St David's Hospital as a Ward Receptionist.
The ward receptionist role is key to maintaining the smooth running of the ward. To be responsible for coordinating all administrative tasks and telephone duties within the ward area as delegated by the Nurse in Charge. To undertake the reception of patients, their relatives and visitors onto the ward in line with ward policy. To be aware of the need for confidentiality at all area times. Knowledge acquired through in-house training.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Answering the telephone and ensuring that we are directing the relatives to the appropriate health care professional in order to deal with queries.
Assisting with computer systems eg admitting patients, transferring patients and discharging patients, allocating consultants and assisting to keep the patient date of discharge up to date, so that the work station is always current.
Organisation of patients notes and filing and ensuring patient boards are up to date.
Ensuring stock levels for the office and the ward are at an appropriate level.
Assisting with the patient journey and also the discharge process eg liaising with nursing staff, doctors and other members of the multi disciplinary team, booking transport, arranging appointments, liaising with other departments as appropriate.
Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
