The Opportunity
Lounsbury Furniture Moncton is looking for an Operations Manager to oversee the customer service department, service department and overall function of the store.
Responsibilities
- Oversee Customer Service Department and Service Department.
- Create a strong store culture that generates high-performing and engaged employees.
- Resolve customer-related issues, including escalated customer concerns.
- Work with the Sales team in daily sales transactions.
- Assist with monthly and yearly inventory counts.
- Work with other departments to ensure our customers receive the best customer service possible.
- Responsible for maintenance of building.
- Be a member of the Health and Safety Committee.
Qualifications
- Previous experience in a retail environment is required.
- Previous management experience is required.
- Excellent communication and problem-solving skills.
- Demonstrated knowledge of inventory control techniques and procedures.
- Strong understanding of retail store operations, merchandising, and customer service.
- Sound judgment and strong decision-making skills.
- Flexible work schedule, evenings and weekends are required.
Why Work with Us?
Lounsbury Furniture is committed to investing in our employees through training programs and a great work environment, plus:
- Group Benefit Plan
- Paid Vacation Days
- Pension Plan
- Great work culture
- Fun and dynamic work environment
- Employee discounts on cars and furniture
